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Quality

QualityThomas Johnstone Ltd are renowned for our Quality and we have been successfully delivering the highest standards of work for almost 150 years.

A quality ethos has been instilled in our staff and subcontractors, with a culture of “get it right first time” or be stopped until it is cured. Our proven Quality Assurance and Quality Control methods and procedures have grown as part of our “Best Practice Processes” and we dovetail them to the specifics of each individual project, its complexities at various stages and the needs of the project team and ultimate client.

Our staff are empowered to manage their projects as part of the wider team, such that it is inclusive and we all aim for and really endeavour to achieve Zero Defects, which we do achieve on a significant number of projects. Every project is subject to Director level involvement from inception to completion.